Bob Howland

Bob Howland

Bob Howland is chairperson of the MACH Alliance, a not-for-profit industry body that advocates for open, best-of-breed technology ecosystems, a modern approach to building platforms that are resilient, composable, and connected.

Retail’s AI Revolution Begins With Composability

Artificial intelligence has transformed retail by allowing retailers to make the most of predictive analytics and automation. Generative AI, in particular, helps retailers develop personalized content and automated customer engagement. And now, agentic AI is poised to upend e-commerce via automated merchandising, competitive analysis, and even shopping assistants. But is all this technology evolution simply…